Terms of Sale for Print Products

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Updated July 12, 2024

This Terms of Sale governs the sale of Washington Post Print Products (the “Print Products”).

1. Print Products

The Washington Post Print Products include home delivery of the printed version of The Washington Post newspaper and may include access to some or all of Washington Post Digital Products, such as the website (www.washingtonpost.com), mobile site, and tablet and mobile apps. By using any of the Digital Products, you agree to our Terms of Service and Privacy Policy.

You can view The Post’s various subscription offerings at https://account.washingtonpost.com/acquisition. We also offer gift subscriptions at https://subscribe.washingtonpost.com/gift.

The Post reserves the right to modify the content, type and availability of any Print Products at any time.

2. Subscription

a. Auto-renewing Subscription. Your Print Product subscription, which may start with a promotional rate, will auto-renew at the end of the cycle stated at the time of your order (“Billing Period”) unless and until you cancel your subscription or we terminate it. You can view the date of your next scheduled payment by logging in to your account on our website, clicking on the “Subscriptions & Billing” tab, and selecting “Manage subscription”. If any subscription fee is not paid in a timely manner, or your transaction cannot be processed, we reserve the right to suspend, disable, cancel or terminate your Print Products subscription.

If a stated price or other material information is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the Print Products at that price and reserve the right to cancel, terminate or not process your order (including accepted orders). We will notify you of the error and either provide you with a refund or give you the opportunity to cancel your order and obtain a refund if payment has already been made.

b. Differing Subscriptions/Promotions. The Post may offer a number of types of subscriptions, including subscriptions to different Washington Post products and special promotions. Any materially different terms from those described in these Terms of Sale will be disclosed at the time of purchase or in other communications made available to you. You can find specific details regarding your subscription by logging in to your account on our website and clicking on the “Subscriptions & Billing” tab. We reserve the right to change or terminate any offered subscriptions or promotions at any time. By default, all Print Product subscribers are charged for and receive delivery of our special Thanksgiving Day edition and other special editions as may be designated by The Post (up to 12 per calendar year). You will be charged your then-current Sunday home delivery rate for each special edition unless you opt out for that special edition by managing your subscription in your account settings or by calling Customer Care at 202-334-6100. Learn more about our print special editions here.

Unless otherwise stated, your subscription does not include TV Week.

c. Eligibility. Print Product offers are valid only in limited locations within The Washington Post’s 7-day home-delivery area for new subscribers and those who have not been a Washington Post subscriber for the past thirty (30) days. Offers cannot be combined with any other Washington Post reduced-price home-delivery sales offers.

3. Billing

a. Payment Method. You can pay for your subscription with a major credit card or through other payment methods made available during the purchase process (“Payment Method”). Accepted Payment Methods may vary based on your location. You may edit your Payment Method information by visiting your My Post account on our website.

b. Recurring Billing. By placing an order for a recurring subscription, you authorize us to charge you the subscription fee then in effect at the beginning of each Billing Period, plus applicable taxes, to your Payment Method. You acknowledge that the amount charged each Billing Period may vary for reasons that may include price changes, special editions (as detailed above), changing your subscription, or changes in applicable taxes, and you authorize us to charge your Payment Method for such varying amount each Billing Period. Applicable taxes may vary. For example, you authorize us to charge your Payment Method the promotional rate disclosed on the subscription screen for the agreed upon promotional Billing Periods (if applicable) and the regular subscription rate in subsequent Billing Periods, each with applicable taxes. We automatically charge your Payment Method on the first day of each Billing Period. We reserve the right to change the timing of our billing, in particular, in the event your Payment Method has not successfully settled. If your Payment Method is declined for a recurring payment of your subscription fee, you have ninety (90) days to provide us a new Payment Method or your subscription will be canceled. If your payment is unsuccessful by reason of insufficient funds, expiration, or otherwise, you remain responsible for any uncollected amount.

c. Subscription Fee Changes. Except as otherwise set forth herein, we reserve the right to change subscription fees for any of our subscriptions at any time. If the regular fee for your subscription increases from the fee stated at the time of your initial order, we will notify you before applying the change to your subscription or charging you in connection with an automatic renewal. You will have an opportunity to cancelyour subscription at that time. If you do not cancel your subscription, you will be charged the new subscription fee when we charge you for your next Billing Period.

d. Billing Period. We will charge the subscription fee at the commencement of your subscription or, if applicable, at the end of your free trial period, and automatically on the first day of each Billing Period thereafter unless and until your subscription is cancelled.

e. One-Time Purchases. When you purchase a stand-alone product, such as a gift subscription, we will charge your Payment Method at the time of purchase.

4. Cancellations and Refunds

a. Cancellations. For Print Products, you can cancel your subscription by visiting your My Post account on our website, calling Customer Care at 202-334-6100 and speaking with a representative, or by emailing us at homedelivery@washpost.com.

b. Refunds. Payments are non-refundable, and there are no refunds or credits for partially used Billing Periods. We reserve the right, however, to issue refunds or credits at our sole discretion. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.

5. E-Sign Disclosure and Consent. By purchasing a Print Product subscription and/or clicking on the box at account opening, you consent to receive notices, disclosures, agreements, policies, receipts, confirmations, transaction information, account information, other communications, and changes or updates to any such documents electronically (collectively, the “Electronic Communications”). We will provide these Electronic Communications by posting them on the profile page for your account on the Washington Post website and/or emailing them to your primary email address associated with your Print Product subscription. You agree that the Electronic Communications will satisfy any legal communication requirements, including that such communications be in writing. Electronic Communications will be deemed received by you within 24 hours of the time posted to our website or on the profile page for your account, or within 24 hours of the time emailed to you unless we receive notice that the email was not delivered.

a. System Requirements to Access Information. To receive Electronic Communications, you must have the following equipment and software:

• a computer or other device with an Internet connection;

• a current web browser that includes 128-bit encryption (e.g. Internet Explorer version 6.0 and above, Firefox version 2.0 and above, Chrome version 3.0 and above, or Safari 3.0 and above) with cookies enabled;

• Adobe Acrobat Reader version 8.0 and above to open documents in .pdf format;

• a valid email address (your primary email address associated with the Print Product Subscription); and

• sufficient storage space or other methods (e.g., a USB drive or secure online storage) to save past Electronic Communications or a printer to print them.

You confirm that you have access to the necessary equipment and are able to receive, open, print, or store Electronic Communications.

You must keep your primary email address up to date and ensure that it is valid and operational. You can change your primary email address by logging in to your account on our website and accessing your profile. You agree that Electronic Communications sent to the primary email address for your account will be deemed to have been provided to you even if that address is incorrect, out of date, blocked by your service provider or otherwise inaccessible to you, or cannot be received due to your failure to maintain the system requirements.

We will notify you if there are any material changes to the hardware or software needed to receive Electronic Communications.

b. Paper Delivery of Disclosures and Notices. You have the right to receive a paper copy of the Electronic Communications. To receive a paper copy at no charge, please request it in one of the following ways: (1) go to the Washington Post Customer Care at www.washingtonpost.com/contactus and send us a message requesting a paper copy of Electronic Communications and include your name, email address and mailing address; or (2) call us at 202-334-6100 and speak to the customer service representative. Any withdrawal of your consent to receive Electronic Communications will be effective only after we have a reasonable period of time to process your withdrawal. You understand and agree that if you withdraw your consent we may – though we are not required to – cancel your Print Products subscription.

6. Changes to the Terms of Sale. We may, from time to time, change these Terms of Sale. When such changes are made, we will make a copy of the new Terms of Sale available to you on our website. If you do not cancel the services after the changes become effective, you agree to the changed terms.

7. Termination. We may terminate your subscription at our sole discretion and without any notice. If we cancel your subscription, we may give you a prorated refund based on the amount of time remaining that you cannot use; provided, however, that we will not be obligated to grant you a refund if we terminate your account or your subscription because we determine, in our sole discretion, that your use of the services violates these Terms of Sale, our Terms of Service, any applicable law, or has harmed another user.

8. Contact Us. If you wish to contact us or have any questions or concerns related to this Terms of Sale for Print Products or your use of The Post’s services, please (1) visit Washington Post Customer Care at www.washingtonpost.com/contactus, (2) email us at help@washpost.com, or (3) call us at 202-334-6100.

The Washington Post

1301 K Street NW

Washington, DC 20071